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18. Consumer Service	18. Consumer Service
Consumer Service (15)	Usage Instructions (1)
description:	Ontomatica's Usage Instructions Data Application integrates relevant ontology rules (items, properties, relationships and constraints) with relevant data sets. The Usage Instructions Data Application is used to specify assistance to a person or a machine using a particular product. Background: A user guide or user's guide, also commonly known as a manual, is a technical communication document intended to give assistance to people using a particular system. It is usually written by a technical writer, although user guides are written by programmers, product or project managers, or other technical staff, particularly in smaller companies. User guides are most commonly associated with electronic goods, computer hardware and software. Most user guides contain both a written guide and the associated images. In the case of computer applications, it is usual to include screenshots of the human-machine interface(s), and hardware manuals often include clear, simplified diagrams. The language used is matched to the intended audience, with jargon kept to a minimum or explained thoroughly.